Excess Wear Table

Exterior

Normal wear

Excess wear

Dents or dings
  • Panel dents or dings less than 5 cm in diameter that have not penetrated or cracked the paint surface
  • Panel dents or dings 5 cm in diameter or greater, or that have penetrated or cracked the paint surface
  • Hail damage that reduces re-marketability or impairs vehicle appearance

Scratches
  • Panel scratches less than 10 cm in length that have not penetrated or cracked the paint surface
  • Any scratch that penetrates or breaks the paint surface

Poor prior repair

  
  • Any visible sand/grinding marks, rough texture, excessive over-spray or bad color matches

Interior

Normal wear

Excess wear

Interior burn holes
  • Interior burn holes less than 3 mm in diameter
  • Interior burn holes equal to or greater than 3 mm in diameter

Interior cuts, tears or singes
  • Interior cuts, tears or singes less than 1.5 cm in length
  • Interior cuts, tears or singes equal to or greater than 1.5 cm in length

Stains
  • Any removable stain
  • Stains that cannot be removed and that require replacement of upholstery or carpeting

Tires and wheels:

Normal wear

Excess wear

Tires
  • Tread depth greater than 3 mm at the shallowest point, including spare tire. (Not applicable in Quebec.)
  • Tires must match manufacturer’s recommended guidelines
  • All four tires match in size
  • The two tires on each axle match in type and brand name
  • Winter tires are acceptable but must meet the above-mentioned requirements.
  • Tread depth equal to or less than 3 mm at the shallowest point (including spare tire)
  • Tires do not meet manufacturer’s recommended guidelines
  • All four tires do not match in size
  • The two tires on each axle do not match in type and brand name
  • Tires have gouges, cuts, or sidewall plugs
  • Studded tires

Wheels
  • Scuffs or minor nicks to wheels or wheel covers
  • Original wheel/wheel covers
  • Wheel/wheel covers that are not original equipment but are of equal quality and design
  • Badly scratched, broken, bent or missing wheels or wheel covers
  • Wheel/wheel covers that are not original equipment and are not of equal quality and design

Glass and lenses:

Normal wear

Excess wear

Windshield
  • Chips (including legs) and scratches less than 2 cm in diameter anywhere on the windshield (Maximum of three chips or scratches allowed)
  • Chips (including legs) and scratches equal to or greater than 2 cm in diameter anywhere on the windshield
  • Windshield contains four or more chips or scratches, regardless of size
  • Windshield is cracked or broken

Lights, turn signals, and lamps
  • Lights, turn signals, lamps and fog lamp dents, chips, stars, cracks or scratches less than 5 cm in diameter
  • All lights functional
  • Lights, turn signals, lamps and fog lamp dents, chips, stars, cracks or scratches equal to or greater than 5 cm in diameter
  • Any malfunctioning or non-operational lights

Mechanical/Electrical maintenance:

Normal wear

Excess wear

Mechanical/Electrical vehicle maintenance

  
  • Any malfunctioning or non-operational equipment
  • Failure of vehicle systems that result from not adhering to manufacturer’s maintenance requirements

Missing and broken parts:

Normal wear

Excess wear

Missing equipment or broken parts
  • Any replacement part that meets manufacturer’s specifications of equal quality and design
  • Any missing equipment (including keyless entry remote) or broken parts
  • Any replacement part that does not meet manufacturer’s specifications of equal quality and design

Alterations:

Normal wear

Excess wear

Alterations

  
  • Any modification including but not limited to: suspension modifications, changing vehicle colour or factory paint schemes, lettering or graphics, holes in frame, post-delivery customizing, engine adaptations, fuel system adaptations, tinted or engraved glass